Casa Del M Phuket - Newly Renovated, Patong

My stay was quite disappointing due to the rude staff and poorly maintained facilities. The rooms were large but poorly lit and lacked basic amenities. Unfortunately, it didn't feel like a relaxing resort experience at all, and I would advise others to reconsider their options before booking.

Casa Del M Resort in Phuket has spacious and clean rooms, but the service left much to be desired, with rude staff interactions overshadowing some positive experiences. Despite these issues, the management did make efforts to remedy a bad situation. Overall, the hotel has potential but be cautious about staff behavior and amenities.

The hotel has great facilities and spacious rooms, but the service left much to be desired, especially from certain staff members. The breakfast options were limited, making it less ideal for vegetarians. Overall, I appreciated the clean environment but was disappointed by the treatment we received from some staff.

My stay at the hotel was a delightful surprise! The rooms are incredibly spacious and offer stunning views, especially at sunset. The staff were mostly helpful, but I did face a little hiccup with the early check-in process. The location is a bit hilly, making it somewhat challenging to reach the beach and nightlife, but it's still within a reasonable distance. The amenities, like the pool area, are lovely and well-kept, which added to the overall experience.

My stay at Casa Del M Resort in Phuket had its ups and downs. The hotel boasts clean and spacious rooms, and I really appreciated the complimentary water that was provided daily. However, I had a seriously disappointing experience with the staff, particularly at the reception, which marred my overall impression. The location is decent, but the service left much to be desired, especially in terms of staff behavior.